Frequently Asked Questions
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There are several ways to order.
1. Ordering online: From the Home Page, click on the product that you want. Then, cick on the "Get Started" or "Start Designing" button to upload your art, logo, photo or other image. On the upload page, "browse" to find a logo, photo, art or other image on your computer. You will be able to see your logo, photo or art right away on the product you chose. Following the step-by-step instructions on the "build" page you will be able to choose options and type in wording. You'll be able to immediately preview your product and order online. There is also an option on the build steps to select the "email proof" option with your order.
2. Email: Some customers prefer to send their art, logo or other information as an email attachment. If you email your art, photo or logo, please include your contact information, the product needed, approximate quantity (if known). We will be in touch with you within the same business day.
3. Phone: Feel free to call to discuss your project: 888.293.1109
There are no set-up charges unless there is an exceptional amount of scanning or special handling required for your project.
We'd be happy to add your logo, the name of your museum, organization, company. Exceptions are Presidents Rulers and Presidents Bookmarks. Presidents Rulers and Presidents Bookmarks are stock items. As such, there is a one-time $20 charge to add your full-color logo or company name, etc. Adding the name of your organization can be accomplished with online ordering. Type in the name in the "personalization" section when you are building your product.
There is no extra charge for full color printing.
Yes, there is one-time set-up a charge of $30 plus 20 cents extra per bookmark for this service. Please call: 888.293.1109 or Email if you would like printing on the back of your bookmarks.
Yes. Quantity discounts are calculated automatically when qualifying items are added to the shopping cart. You may also place your order by calling our toll free number. IMPT: If you are a wholesale customer, please call (888.293.1109) so that we can set up a wholesale account for you. Then, when you log-in on our website you will automatically see wholesale pricing. If you are an existing online wholesale customer, please log-in to see correct pricing.
You may submit a logo, photograph, art or another image using our upload tool on the website. (Click on "My Pictures" on the upper right side of the page on the website). Please be assured that all art remains your property and is never used for anything other than your products. Your art is automatically copyright protected. Follow the steps to instantly preview the product of your choice.
Tips for uploaded art:
High resolution images are required for a high quality result when creating your products. (300 x 300 pixels or larger). One way to test this is to look at your image on your screen at 100% of its size. If it fills half of your screen or more, it should print with crisp, clean lines.
Please use one of the following formats: JPG, PNG, TIFF, PDF. If exact color matches are needed, please Include PMS colors. We are happy to typeset your text at no charge. Please remember to attach the file before clicking the "Send" button.
If you prefer to submit your art or completed project by email, please send it to:
We will acknowledge receipt of your art when it is received. After you place your order, you will receive a proof.
To send "hard copies" for us to scan, send your graphic, art, photo, logo by mail to:
Harmony Designs, Inc.
Yes, you are free to use any text or quotation or wording on your products. Simply type your text or quotation in the space provided on the page where you can personalize your items.
With your paid order, you can receive a free (optional) email proof. Your free proof includes one free revision if needed. If you would like a proof without placing an order, the cost is $25.
Yes, please email or call (888-293-1109) for a price quote.
There are two options for product samples:
Random Sample: Please call to request a free random sample by calling: 888.293.1109.
Pre-Production Sample: This is an actual sample of your product. Pre-production samples for most products are between $40-$60. Please call for more information about pre-production samples: 888.293.1109.
Ceramic ornaments and all paperweights include a free gift box. A custom-made box is also included with jigsaw puzzles.
We are often able to process orders within one to two business days, but occasionally, especially during busy times, production may take longer. We offer Rush Service and expedited shipping. If time is critical (special events, weddings) please call to confirm production time: 888-293-1109.
Pricing & Shipping
Yes, Rush Service is available. Click on the "Shipping" tab on the navigation bar on the top section of any web page. By entering your zip code and the product of interest, you can determine the "Rush Service" charge as well as the total cost for your order. You can also get this information by adding your items to the shopping cart and then typing your zip code in the "order summary" area. You'll be able to see options for shipping as well as Rush Service.
No, we provide everything needed for production.
Your products will be created with actual, mint-condition postage stamps or licensed U. S. Postal Service reproductions. Whenever possible, you may choose either a real stamp or a licensed reproduction for your gifts. On the other hand, because we are not authorized to reproduce some stamps because of joint ownership licensing restrictions, we must use real stamps. Licensed reproductions only are used on Mugs, Posters, and Rulers.
Most of the stamps are out-of-print. As such, we must purchase them from secondary sources since they are no longer available through post offices. Like antiques and other items, pricing varies depending on the scarcity and value of the stamp. As a result the cost to create the product varies.
They are sometimes available on foreign stamps, but the U.S. Postal Service has a policy of not issuing stamps featuring live people. After someone has been deceased for five years they can be depicted on U.S. stamps. The exception is U.S. presidents who are featured on stamps immediately after they are deceased.